Local Delivery 

Our deliveries are done within 3 working days (Monday to Friday).

Our deliveries are outsourced to third party vendors and we do not impose any surcharge on the cost.

SingPost -Tracked parcel within 3 days at S$10.50.

Priority same day - Lalamove 1hr. Delivery cost based on distance.

A tracking number will be provided via sms/email.

For tracking via SingPost, do refer to the link provided - https://www.singpost.com/track-items

For tracking via Lalamove, a notification will be made for arrangement on time and status of delivery.

 https://www.lalamove.com/singapore/en/how-it-works

For bulk purchases and special requests on delivery options, you may reach us at info@nextfactor.com.sg

Any purchase made over a weekend will be processed the next working day. 

We do not add additional cost for delivery.

All delivery costs are indicated in your purchase receipt.

Self Pickup 

Self pick-up is available at our warehouse during opening hours via appointment only.

Call: 6567 2588

Opening hours:

Monday to Friday, 0930hrs -1730hrs.

We are closed on Public Holidays and Weekends. 

Address:

2 Gambas Crescent #06-14 Nordcom II Tower 1, Lift lobby 1/A. Singapore 757044

 

Next Factor is conveniently located along Gambas Crescent Sembawang, which is easily accessible by public transportation.

 

Public Bus Services: 

859, 859A, 859B & 962 (alight at bus stop no. 58379 opposite Blk 325)

Closest MRT: Sembawang MRT station (NS11), Canberra MRT (NS12)
10 mins walking distance from Sembawang MRT

By Car:

You can also utilise the ample onsite parking lots if you are driving.

Vehicle parking is available at Level 5, Tower 2.
3 mins drive from Woodlands
8 mins drive from Yishun
3 mins from SLE exit (Woodlands Ave 12)

 

​​Returns & Exchange​

 For return and exchange of products purchased over at our walk-in store and online platforms, please refer to the checklist below. ​

One week return policy for items purchased.